Iptor Supply Chain Systems builds on industry and cloud services expertise to help businesses manage the 10% of orders that drive added value in distribution
International Business Systems (IBS), a leader in supply chain management, planning and logistics software and services, today announces its global rebrand as Iptor Supply Chain Systems. The new name reflects the company’s strategic mission to help distribution-focused organisations solve their most complex order management and fulfilment challenges in a world where exceptions are the rule.
The organisation’s forward thinking approach is built on its expertise in cloud based systems and solutions that help its customers handle the full range of customer orders and fulfilment requirements. Recent research undertaken by Iptor Supply Chain Systems points to a fundamental truth: for many distribution businesses, about 90% of processes and orders are routine. The other 10%—the exceptions, the one-offs, the special requirements—can wreak havoc on the business if not managed properly.
Iptor Supply Chain Systems calls this the ‘90/10 rule’ and it highlights the importance of being able to rule the exception in a distribution market that is ever-changing, increasingly complex, and highly competitive.
Jayne Archbold, CEO, Iptor Supply Chain Systems, comments, “This is more than just a rebrand – our name signals a fresh, refined approach to how we focus our experience and expertise to better serve our existing and future customers.”
She continues, “The idea of ruling the exception was born out of customer research. Over 1,250 distribution businesses use our products and services to manage their operations. They operate in many sectors and in 40 countries yet they consistently tell us that a key challenge is handling the 10% of non-standard orders and added-value services that differentiate their offering. Without good systems support, these exceptions can disrupt established workflows and eat into operating margins. We partner with customers to help them not just manage, but rule the exceptions. We help them reduce complexity, improve efficiency and accuracy and we give them real time visibility across all their operations.”
Boasting past expertise and industry knowledge, Iptor Supply Chain Systems has grown into a specialist supplier of ultra-reliable ERP and WMS solutions to the distribution and publishing sectors worldwide. Its software applications are backed by a global customer service team and can be delivered on-premise or as a managed cloud service.
Archbold adds, “Today, over 17% of our customers use our cloud services. And our expertise in cloud and managed services means that we can help customers integrate with their partners, upstream and downstream, and adapt quickly to new opportunities. It means that our customers can focus on their core business, and those exceptions, while we take care of infrastructure and connectivity. We are a full service partner, dedicated to helping customers solve their most complex order management and fulfilment challenges.”
About Iptor Supply Chain Systems
Iptor Supply Chain Systems is a global leader in supply chain management, planning and logistics software and services. The company helps distribution-focused organisations solve their most complex order management and fulfilment challenges within fast-moving, multi-channel and global supply chains.
Serving 1,250 customers with 4,000 installations in more than 40 countries, Iptor Supply Chain Systems provides fully integrated enterprise solutions, with highly adaptable and robust software backed by world-class support from supply chain experts. Available on-premise or as a fully managed cloud service, Iptor Supply Chain Systems offers compelling value to clients across distribution, 3PL and publishing sectors.
For more information, visit: www.iptor.com