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Supply chain
expertise
Best practice distribution business
processes to support customer
value delivery

While a successful ERP implementation is worthy of celebration in and of itself, the business transformation it will engender is even more critical.

Kevin SmithGlobal Vice President of Technology, McGraw-Hill Education

PUT CUSTOMER VALUE AT THE CORE OF EVERY PROCESS
Develop business processes from the customer’s perspective. Iptor’s supply chain experts review distribution processes root-and-branch with the efficient delivery of value to customers as the key objective, identifying where there is waste and/or opportunities to improve. Existing processes are evolved and new ones implemented, all supported by solutions and services that automate the efficient delivery of value to customers at every step of the end-to-end business process.

RAPID DELIVERY OF BUSINESS VALUE IN CONNECTED MULTI & OMNI-CHANNEL SUPPLY CHAINS
Business value is delivered quickly and incrementally via a proven methodology for implementing end-to-end supply chain and distribution functionality, from supplier management, inventory and distribution, warehouse management, finance, manufacture and assembly, demand management and more, as well as the analytics, digital collaboration (EDI), e-commerce, mobility, and solutions integration required to remain connected and competitive in shifting digital supply chains.

With Iptor’s Supply Chain Expertise you can:

Deliver efficient customer value

Achieve faster ROI

Collaborate digitally with supply chains

Master mixed & omni-channel operations

Supply chain management (SCM) & distribution process implementation
Iptor’s experts implement open SCM and distribution systems that manage customer requirements across multiple sales and distribution channels, connecting digitally with the supply chain to quickly and efficiently meet demanding distribution needs in terms of packaging, order construction and delivery.

  • Value stream assessment: Iptor experts engage with business stakeholders to map processes, overall or in specific areas, to identify waste and non-value-adding activities by focusing specifically on what the business’ customers value, in order to optimise value chains to better meet their needs. Deliverables include team-building sessions and a report of findings, recommendations and KPIs. The exercise can form the basis for future solutions implementations and will embed a culture of customer satisfaction into the business.
  • Plan to value rapid deployment: Reduce project cost and risk and speed up time to value and ROI achievement by implementing a preconfigured deployment of Iptor’s distribution and SCM solutions with pre-set core business processes, developed over 30 years and thousands of implementations, for supply management, logistics, demand management, distribution intelligence and financials, that enable best-practice adoption and ‘go live’ in as little as 12 weeks.

Multi & omni-channel optimisation
Optimise multi-channel and omni-channel operations with supply chain processes and solutions implemented by Iptor experts. Achieve the best use of working capital and get the right level of inventory available to meet projected mixed-channel demand in the most profitable manner with accurate forecasting, demand planning and a single view of inventory across all channels, operations and locations.

  • Customer order to fulfilment: Take customer orders via traditional means and/or digital platforms and automate the fulfillment process through warehouses rapidly to meet expected customer service levels more efficiently and profitably.
  • Complete mixed-channel management: Optimise multi and omni-channel operations with comprehensive demand planning; inventory and supply planning; sales and operations planning; distributed order management; digital order taking and management platforms; EDI; order to cash; and order fulfilment – including warehouse management, picking, dynamic slotting, complex works order management, works order execution and more.

Digital supply chain collaboration
Achieve closer integration of operations with third-party suppliers (manufacturing, assembly, purchasing, consolidators and transport) with the implementation and management of EDI and cloud-based services that drive a greater flow of inbound products and better visibility of inbound orders and inventory, enabling more efficient management and fulfilment of customer demand in increasingly hyper-connected supply chains.

  • Industry standard EDI formats: meet the demands of customers such as channel masters (e.g. Amazon), or those operating in Retail, Automotive, Chemicals, Pharmaceuticals, etc. for structured ways of sending greater volumes and more complex customer orders.
  • Digital and e-commerce trading platforms: Receive orders directly from websites and digital trading platforms, managing them on a distributed basis to commit inventory, move inventory for packaging to the customer, and raise invoicing.

Supplier management
Meet customer service targets and drive down landed costs by sourcing the best product, services, transportation partners and suppliers and connecting them via cloud-based supplier management solutions that are implemented and managed by Iptor.

  • Comprehensive supplier management: Gain complete control of sourcing; purchasing management; PO scheduling; design and sample scheduling; inventory management, tracking and visibility; transport movement and tracking; works order tracking; any changes to planned inbound deliveries and movement; and invoicing.
  • Track supplier performance: Measure and segment suppliers based on performance by tracking supplier OTIF, actual vs. planned landed cost, quality, returns, true margin versus planned margin, and impacts on demand.

Publishing supply chain
Iptor is a world leader in the delivery of distribution and supply chain solutions and services to publishers. In an industry that has experienced a momentous shift with the rise of digital channels and media delivery, Iptor helps publishers deal with the complexities of digital and traditional publishing with the management of authors, rights, royalties and more.

  • Publishing supply chain experts: Iptor’s publishing experts have worked with some of the largest and most successful publishers in the world to implement solutions and improve their business processes. This experience and understanding of the market makes them experts in the domain of publishing process improvement.
  • Rich publishing functionality: Control end-to-end publishing processes with the implementation of industry-specific functionality for finance, order to cash, inventory, warehouse, order fulfilment, web services for authors and customers, rights management, royalties payments, purchasing, print management, EDI, and multi-channel order management.