ENGAGE YOUR CUSTOMERS WITH CUSTOMER SERVICE MANAGEMENT AND MARKETING AUTOMATION

Focus on your most important asset: your customer

• 360 view on your customers and customers leading to higher satisfaction
• Contact and engagement management with direct access to revenue and data
• Creating a data basis to analyze efficiency of campaigns and predict buying behaviors
• Dynamically add any new data element you want to track with zero-programming
• Streamlined collaboration to get new sales over the line

In the new remote working reality, the borders between traditional structures and teams are blurring away. Analysts describe it as “eroding distinction between field and inside sales”1. Another aspect of the new way of working is the need for higher agility and responsiveness during sales marketing and sales cycles that have picked up pace significantly. So what does that mean for your marketing and sales operation? And your ability to transform business opportunity in sales success.

Accelerate your sales performance while increasing customer focus and satisfaction. All from the palm of your hand.

The eroding inside and outside sales structures requires a seamless flow of information along the marketing automation and sales cycle. With full transparency and access to relevant data assets – from previous customer behaviors, historical sales data, availability of product and contract data from ERP and backend systems to management of sales performance and tracking of critical sales stage indicators.

It also requires a much more agile approach to collaborations across various teams, eroding the next traditional structure and difference between mobile consumption of data on any device and a 360-degree sales management. Iptor CRM accelerates that path to the future of sales. Allowing you to seamlessly embed your sales and marketing activities in your collaboration landscape – with self service-oriented workflow setups, standard integration into MS Teams as well as other Office and Calendar applications. Moving from something that historically been seen as administrative burden to a tool making your sales force more successful.

In control – anytime and anywhere

• Creating and managing opportunities in the palm of a salesperson’s hand
• Ability to initiate quotes at the customer site
• Mobile reporting on sales performance and sales force efficiency
• “Always on” through cloud enabled technologies
• Seamless flow from opportunity to order – integrating with all of your ERP master data