Don’t lose a sale to the competition because you don’t have a digital storefront. Give your customers a complete e-commerce application that gives direct access to your catalogues, your data and your systems. The result: fast, no-touch ordering; lower cost of sale; and extended reach into new markets.
Ecommerce
Iptor eComerce helps you reach out to new markets on the internet. The way to fast and low-cost market penetration and improved customer service via the users web browser.
Iptor eCommerce is an e-business application that provides your customers with Internet access to your company, offering immediate answers to order-related questions through an easy-to-use graphical interface. It also gives our customers the ability to deploy both B2B or B2C functionality. So It´s basically a browser-based shopping cart application. It is a frontend application to DC1 where the client can enter their own orders.
Benefits
– Reach out to new markets on the Internet
– Connect your customers and sales teams to your systems
– Be available worldwide, around the clock
– Streamline order taking
– Enable customer self-service on the web
Customer Portal
Iptor eCommerce has what it takes to extend your capabilities on the Web and build your brand through a competitive, online presence. As a fully customizable e-business application, your customer portal will have a look and feel that is all yours, with powerful out-of-the-box capabilities that integrate seamlessly, with your existing supply chain solutions.
Iptor eCommerce will improve your customer experience, increase customer satisfaction and loyalty, and lighten the load on your current staff, allowing your people to focus on the sales activities that matter most to your business success. Your customers and sales teams are getting a direct access to your catalogs, product data and related systems, equipping your business with a self-service Web based channel for purchases, service, incident reports, returns and quote requests.
Iptor eCommerce also handles related tasks like:
– Business partner requests
– User account self-service tasks
– Viewing quotations and orders
– Comparing products and
– Viewing detailed product info
The real time integration to the back-end financials and supply chain creates a seamless and efficient experience for your customers.
CRM
Accelerate your sales performance while increasing customer focus and satisfaction. All from the palm of your hand. From administrative burden to success enabler.
In the new remote working reality, the borders between traditional structures and teams are blurring away. Analysts describe it as “eroding distinction between field and inside sales”1. Another aspect of the new way of working is the need for higher agility and responsiveness during sales marketing and sales cycles that have picked up pace significantly. So what does that mean for your marketing and sales operation? And your ability to transform business opportunity in sales success.
The eroding inside and outside sales structures requires a seamless flow of information along the marketing automation and sales cycle. With full transparency and access to relevant data assets – from previous customer behaviors, historical sales data, availability of product and contract data from ERP and backend systems to management of sales performance and tracking of critical sales stage indicators.
It also requires a much more agile approach to collaborations across various teams, eroding the next traditional structure and difference between mobile consumption of data on any device and a 360-degree sales management. Iptor CRM accelerates that path to the future of sales. Allowing you to seamlessly embed your sales and marketing activities in your collaboration landscape – with self service-oriented workflow setups, standard integration into MS Teams as well as other Office and Calendar applications. Moving from something that historically been seen as administrative burden to a tool making your sales force more successful.
Benefits
– Accelerate your sales performance
– Focus on your most important asset: your customer
– Seamless flow from opportunity to order – integrating with all of your ERP master data
– In control – anytime and anywhere
– Streamlined collaboration to get new sales over the line
