Senior Business Consultant (US)

General:

As a Business Consultant, you contribute to the profitability of the Professional Services (PS) business line specifically providing and delivering first-class services and support across Iptor’s product portfolio, understanding customer business requirements and providing guidance to partners to ensure an added-value solution. Responsibilities may include, but are not necessarily limited to, the duties listed on this job description.

Responsibilities:

  • Function as the Primary Solution Architect for customer Iptor implementations
  • Provide guidance and assistance to partners throughout implementations
  • Work with internal teams, customers and partners to support the migration of customers to the Iptor Cloud
  • Ensure the profitability of projects by following Iptor’s process guidelines for development and implementation
  • Ensure that customer engagement and care is sensitively handled by conducting professionally in all contacts with our customers, so that Iptor is perceived as a trusted advisor
  • Contribute to enhancements of relevant Iptor processes
  • Continuously maintain and develop relevant personal and professional skills to best serve our customers
  • Act proactively as a team member across projects with customers and internal colleagues to encourage collaboration and to support Iptor’s vision of “customer for life”
  • Adhere to all Iptor’s administrative and internal policies
  • Meet and/or exceed the agreed personal targets for the current fiscal year
  • Execute project and/or assignment in area of expertise under the supervision of project manager
  • Execute small assignment on individual basis for customers
  • Lead the customer’s appointed project team members as required
  • Create and contribute to functional design documents

Knowledge requirements:

  • ERP implementation project experience
  • Business knowledge of the general distribution industry
  • Warehouse management knowledge and experience
  • More than 5 years of experience implementing ERP solutions
  • Experience with Iptor systems is not required but certainly beneficial

Personal skills:

  • High energy, proactive and self-motivated, with an open attitude to new topics and innovations
  • Ability to analyze complex situations and quickly develop appropriate solutions
  • Ability to demonstrate commercial negotiations skills
  • Ability to prioritize and handle multiple projects in a fast-paced environment with detail and sensitivity to confidential matters
  • Ability to maintain strong working relationships with customers
  • Effective time management, prioritization and organizational skills
  • Excellent verbal and written communication skills
  • Ability to work well with all levels of personnel, customers and vendors, as well as part of a team

Contact:

Please send your application and resume to career.us@iptor.com mentioning Senior Business Consultant in the subject line.