E-commerce

E-commerce
Delight customers with an effortless digital
experience, from initial engagement through
to a profitable ongoing and on-line relationship

GUIDE VISITORS THROUGH THE ON-LINE SALES PROCESS

Do more business with a customisable e-commerce website that guides visitors through their on-line journey from information gathering through to purchase. CRM integration enables valuable data capture, returning customer identification and the ability to optimise their experience.

PROVIDE FRICTIONLESS CUSTOMER SERVICE

Out of the box integration to back office systems make it easier for customers to get what they need, when and how they want, with easy, efficient access to information and on-line self-service functionality for purchases, service, incident reports, returns, quote requests and more

With Iptor’s solutions for E-commerce you can:

Streamline order taking

Provide a better customer experience

Capitalise on growing on-line markets

Capture customer data

Iptor supports our wide geographic dispersion and e-commerce needs now and as we grow.

Lowell MillardCTO, Reliable Parts

E-commerce

Streamlined administration
Credit checks, product availability and price calculations are automatically determined.

Product and services range
Present any number of product catalogues, including specialised items, promotional collections and alternate assortments.

Operational efficiency
Analyse load balances and distribute workloads on your system for enhanced operational efficiency.

Single database
Any information changed in the core system, e.g. price, is reflected immediately in the e-commerce system.

Automate customer requests
Product searches, quotations, order updates and changes.

CRM integration
Capture actual transactional and permission based information to identify customer habits and build relevant offerings.

Administration
Complete web-based administration makes it easy to ensure websites are always up-to-date and compliant.

User interface and experience
Fully customisable website look and feel to represent company and/or products.

Platforms & Products

ERP for Distribution

A flexible, proven, best-of-breed distribution resource management system that streamlines, automates, and accelerates critical supply chain processes.

ERP for Publishing

Our publishing-specific integrated Enterprise Management business software solution manages digital content distribution from content creation right through to consumer engagement.

Warehouse Management

Our next-generation warehouse and operations management solution (powered by Microsoft) that increases velocity of material flows by ensuring process control.