Iptor aperīo framework
The recent addition to the Iptor portfolio has been a voice-activated order management solution that is powered by HARMAN’s voice-assisted BOT framework based on the Microsoft stack using the new Iptor aperīo framework. It enables customers to access the rich functionality of DC1 Version 10 using voice commands to place orders and track deliveries, ensuring they fully benefit from the solution and its connected ecosystem.
These new usability technology elements are the result of a continuous joint innovation process including global hackathons between the two companies across all continents. With the aim of exposing different business process within Iptor solutions to the benefits of cognitive technologies.
These new solution stack elements gives us the power to elevate customer experience with cognitive and voice-assisted interaction. Bringing consumer technologies to the enterprise space within a partnership with the leading vendor in that area is essential to help businesses compete in a highly competitive, fast moving market.