Award reflects unique record of implementation success and customer satisfaction
20th November 2018. Iptor Supply Chain Systems (Iptor), a leader in supply chain management, planning and logistics software and services, today announced the elevation of Mesa Group (Mesa) to Gold Partner status. This award recognizes Mesa’s more than 70 successful Iptor solution installations as well as an on-going commitment to customer service excellence.
Mesa has a long-standing, trusted relationship with Iptor dating back more than 20 years and was Iptor’s first Americas Certified Business Partner. This strong relationship will continue as a Gold Partner for a broad range of Iptor’s software and services including the flagship ERP solution, Iptor DC1 version 10. Mesa supports multiple Iptor customers across a variety of industries, including pharma, food and industrial equipment distribution. The enhanced relationship means Mesa will be even better positioned to provide the highest levels of local support for new and existing Iptor customers requiring application configuration, upgrades, modification, integration and enhancement services – all leading to improved business efficiency through a more effective IT environment.
Jim Smith, Mesa CEO, said, “We are honored to become an Iptor Gold Partner. We believe that our continued success and growth is totally dependent on helping our clients succeed. Our unique partnership with Iptor allows Mesa to better leverage and expand on our 20 years of experience implementing, training and supporting Iptor’s ERP System. We look forward to continuing our successful partnership for many years to come.”
Jayne Archbold, Iptor CEO, comments, “Iptor customers deserve the best service and support and to deliver this we have to partner with the best – which Mesa undoubtedly is. Not only do they consistently implement Iptor ERP systems with the highest levels of competence, but they also go the extra mile in terms of understanding and meeting customer needs. This builds trust and is why they have a unique success story working with Iptor across North America to help businesses solve their most complex order management and fulfilment challenges. I am delighted to elevate them to Gold Partner and excited about the future for both our businesses.”
About Mesa Group
Since our founding in 1995, The Mesa Group has been dedicated to providing tailored solutions for critical business and information technology challenges within the distribution, light manufacturing, and retail industries. Our dedicated staff of business and technology consultants each has the skills and industry-specific experience to quickly augment the strengths of your organization and aid you in achieving your business and IT objectives. We believe that our continued growth and success is totally dependent on helping our clients succeed.
Iptor is a global leader in enterprise resource planning, supply chain management, planning and logistics software and services. Iptor helps distribution-focused organizations solve their most complex order management and fulfilment challenges within fast-moving, multi-channel and global supply chains, turning them into growth opportunities.
Serving 1,250 customers with 4,000 installations in more than 40 countries, Iptor provides fully integrated enterprise solutions, with highly adaptable and robust software backed by world-class support from distribution and supply chain experts. With its micro-services orientated cloud platforms and the use of smart technologies, Iptor offers compelling value to customers across the Technical Wholesale, Pharma and Publishing sectors. For more information, visit: www.iptor.com.
Contact details/media enquiries: Ralph Charlton – [email protected]