Ensuring customer satisfaction is a top priority for us, and it goes beyond just the quality of our software. We recognize the importance of delivering exceptional services alongside our top-notch software. With that in mind, we provide a comprehensive selection of support and training options:
✓ Hotline via telephone
✓ Online support via ticket system
✓ Remote maintenance directly on your PC
✓ Consultancy and trainings tailored to your team
WE ARE WITH YOU AT EVERY STEP
You can rely on our extensive process knowledge in your industry. With years of product expertise and technical understanding, we implement jointly developed processes in your company. Our services include:
Together we can overcome challenges. Our well-trained support team is your first point of contact for questions about our products via:
➔ Online support via ticket system
➔ Hotline via telephone
➔ Remote maintenance directly on your PC via TeamViewer
Enhance the benefits of your ERP system through targeted training! Iptor multiflex is designed to be user-friendly and intuitive. Tailored training courses provide opportunities to improve operational efficiency and implement newly developed features. All courses are customized to your preferences in terms of content and duration.
We provide dedicated consulting to address the growing demands in your company. In our consulting sessions, we jointly examine your requirements and develop solution proposals. Get in touch now and take advantage of our teams’ years of experience across various industries!
VISIT OUR KNOWLEDGE CENTER
In addition to our services we provide free access to documentation on how to configure and operate Iptor multiflex. Our knowledge center is just one click away. In order to find the help you need you can search by specific keywords, navigate through the different sections of our documentation or open the help page straight from our software, by pressing the [F1] key. For any questions we are always happy to assist you.
„It would certainly not have been possible with any other company to implement it more easily, quickly and with this quality. It’s fun to work with people at this level.“
— Raimund Rußwurm, Managing Director at Molto Luce
GET IN TOUCH
If you are looking for a flexible solution for trade, service, and production, this is the right place. Get in touch with us, we will gladly conduct an individual demo online or at your premises!