IPTOR PRIVACY POLICY

We collect information to provide you with a personalized and efficient experience. This includes Personal Information such as your name, contact details, and company affiliation, which we use for customization and communication. We also collect Automatic Information, including browsing data, device information, and location data with your consent, used for website functionality and analysis. We may track email opens to personalize future emails and may send promotional emails with your consent. You can opt out of these communications at any time. We store inquiries made by email, phone, or other means to process your requests. 

We collect information directly from you when you interact with our website, such as when you register or submit inquiries. We also use cookies, which are small text files stored on your device. We use cookies to personalize your experience, understand how you use our website, and deliver targeted advertising. We use both first-party cookies (from us) and third-party cookies. Types of cookies we use include functionality cookies that remember your preferences and advertising cookies that collect information about your website visits for targeted advertising. You can control cookie settings through your browser settings. We prioritize user privacy and comply with GDPR regulations.

Google Analytics: This website uses Google Analytics, a web analytics service provided by Google. Google Analytics uses cookies to collect information

¹ about how you use the website. This information is processed to improve user experience and website performance. Data is primarily stored within the European Union, with some transfers to the US based on approved data transfer mechanisms. You can opt-out of Google Analytics tracking by visiting https://tools.google.com/dlpage/gaoptout.

Google Maps: This website uses Google Maps to display our location. Google Maps may collect your IP address for functionality and store it on servers in the EU, with some transfers to the US based on approved mechanisms. Your consent is required for this processing. You can revoke consent and learn more about Google’s data practices at Privacy Policy – Privacy & Terms – Google.

Google reCAPTCHA: This website uses Google reCAPTCHA to prevent spam and abuse. reCAPTCHA analyzes user behavior to distinguish between humans and bots. Your IP address and other information may be collected and sent to Google for analysis. Processing is based on your consent, which you can revoke at any time. Learn more at Google Privacy Policy.

Google Tag Manager: This website uses Google Tag Manager to manage website tracking tools. Google Tag Manager itself does not collect personal data, but it may collect your IP address. Data may be shared with Google’s parent companies. We use Tag Manager for website optimization. You can prevent data collection by using the browser plugin available at Google Analytics Opt-out Browser Add-on Download Page. Learn more about Google’s data handling at Terms of Service | Google Analytics – Google

Pipedrive:  This website uses Pipedrive, a sales CRM, to manage customer relationships. Pipedrive collects and analyzes customer data, including website behavior, to improve communication and marketing efforts. Data is processed based on our legitimate interest in efficient customer management and with your consent where required. Data is hosted in Europe. You can find more information in Pipedrive’s privacy policy: Pipedrive Privacy Policy.

HubSpot:

This website uses HubSpot for marketing automation, including email newsletters and promotions. HubSpot collects your data to personalize content and track engagement. Data is stored in the German region of AWS with some transfers to the US based on approved mechanisms. Your consent is required for this processing. You can learn more about HubSpot’s data practices at HubSpot Privacy Policy.

Albacross:

This website uses Albacross to personalize ads. Albacross collects your IP address and technical data to identify you and improve their services. Your consent is required for this processing. You can withdraw consent by contacting us or Albacross at albacross.com or [email protected]. See Albacross’s Privacy Policy for details: Albacross Privacy Policy.

Iptor’s website and emails may include social media features (e.g., LinkedIn, X, Facebook). These features may collect information about your website visits if you are logged into your social media account. Your interactions with these features are governed by the privacy policies of the respective social media platforms.

Information about our customers is an integral part of our business. We neither lease nor sell your personal information to any third party. We share your Personal information only with entities that are controlled or controlled by or under common control of Iptor, and as described below:

Engage in Transactions: Iptor may use Personal Information to engage in transactions with you.

Provide Support or Other Services: Iptor may use your Personal Information to provide you with support or other services you have ordered, as well as product updates, product patches and fixes and other similar operational communications.

Tailor Marketing Content to your Needs: Iptor may use your Personal Information to notify you about new product releases and service developments, and to advertise Iptor’s products and services in accordance with this policy. Your website visit, marketing experience, and communications may be tailored to your interests based on your Personal Information. Iptor may also use Personal Information to respond directly to your information requests (including newsletter registrations or other specific requests) or pass your contact information to the appropriate Iptor distributor or reseller for further follow-up related to your interests. In addition, only with your consent, Iptor may share your Personal Information with other selected partners that offer complementary products or services. Please review the specific partner’s privacy policy regarding any further interactions with them.

Provide Iptor Online Communities: Some channels permit you to: participate in interactive discussions; create a profile; post comments, opportunities, or other content; communicate directly with another user; or otherwise engage in networking activities. Some of these services are moderate and all may be accessed for technical reasons. Iptor does not control the content that users post to these forums or social networks. You should carefully consider whether you wish to submit Personal Information to these forums or social networks and whether you wish to make your profile available to other users, and you should tailor any content you submit appropriately. You should also review any additional terms and conditions that may govern your use of these channels. To manage or remove your Personal Information from our online communities, please fill out an inquiry form.

Interact with You on Third Party Social Networks: Iptor may use your Personal Information to interact with you on Third Party Social Networks. Iptor’s interactions with you on a Third-Party Social Network would be subject to that network’s privacy policies and terms of use.

Select Content, Improve Quality and Facilitate Use of the Channels: Iptor may use your Personal Information to help create and personalize content on our channels, facilitate your use of the channels (for example, to facilitate navigation and the login process, avoid duplicate data entry and enhance security), improve quality, track marketing campaign responsiveness (including online advertising and e-mail marketing), and evaluate page response rates.

Provide various Iptor Communities, such as Partners, with relevant Product Alerts and Updates: If you sign up for an Iptor community or program (e.g., Iptor Partner Circle, Iptor User Group), Iptor will provide you information regarding your expressed interests, such as new product releases, alerts, updates, prices, terms, special offers and associated campaigns.

Power Joint Sales or Product Promotions: Iptor and its partners may engage in joint sales or product promotions. Such promotions will always refer to the partners involved. Both Iptor and the partner(s) will have access to that information, and either Iptor or our partners may provide you with the sales or product promotion information. Each party will be responsible for managing their own use of the Personal Information collected for the joint sale or product promotion.

Improve Products, Services, and Experiences: Iptor may use your Personal Information to evaluate and improve our products, services, marketing, and customer relationships.

Communicate with You about a Conference or Event: We or our partners may communicate with you about a conference or event hosted or co-sponsored by Iptor or one of our partners. This may include information about the event’s content, logistics, payment, updates, and any additional meetings, special demonstrations, or other customer facilitation that we may provide related to your event registration. After the event, Iptor may contact you about the event and related products and services and may share information about your attendance with your company. Please note that our partners or conference sponsors may directly request your Personal Information at their conference booths or presentations. You should review their privacy policies to learn how they use Personal Information.

Obtain Third Party Services: We also share Personal Information with third parties who provide services to Iptor, such as credit card processing services, order fulfillment, analytics, event / campaign management, web site management, information technology and related infrastructure provision, customer service, e-mail delivery, auditing, and other similar services. When Iptor shares Personal Information with third party service providers, we require that they use your Personal Information only for the purpose of providing services to us and subject to terms consistent with this Policy and we demand that they are GDPR compliant.

Comply with Legal Requirements and Corporate Transactions: Iptor may disclose your Personal Information as We believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities, including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others; and (g) to allow us to pursue available remedies or limit the damages that We may sustain. Additionally, in the event of a reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings), We may transfer the Personal Information We have collected to the relevant third party.

We securely store subject data on systems controlled by Iptor Supply Chain Systems AB and its companies and subsidiaries being data processors. The servers are placed in a data center under Iptor control within the EU/EES. Iptor has a high demand for security for the management of the data centers. 

Without a given consent where the evaluation ended without a commercial relationship, we will keep Personal Information the shortest time possible and only for the maximum period of six months because of legal obligations, tax/ or antifraud laws, etc. Once this period has expired, we will delete all data about the subject in all places where it is stored including live data, backup data and archived data. 

E-mail Marketing: Iptor enables you to opt out of marketing communications. You may opt out of e-mail marketing from Iptor and our Company Group by using our general unsubscribe automated link here, which is included in Iptor marketing e-mails. If you have any problems using any of these opt-out mechanisms, please fill out an inquiry form.

Communications are not subject to general opt-out, such as communications related to product download, sales transactions, software updates and other support related information, patches and fixes, conferences, or events for which you have registered, disclosures to comply with legal requirements, and (where permitted by law) quality assurance surveys. Some additional communications with partners are also not subject to general-opt out, including product alerts, updates, contractual marketing and sales materials, and other notices related to partner status.

Information-Sharing Choices: Iptor only shares Personal Information with selected companies after providing users the ability to make choices about the sharing, or as otherwise described in this Policy. There are limitations to opting out of such sharing in the case of: (1) joint sales or joint events; (2) where the customer has requested follow-up which involves Iptor partners; (3) where third parties are required to accomplish the transaction or perform the service; and (4) where required by applicable law.

Third Party Permission-Based Lists: On occasion, Iptor may use third-party lists to send communications about Iptor products and services. These lists, which are maintained by third parties, include users eligible under applicable law to receive e-mails from other companies such as Iptor. When we use such lists, the communications will include mechanisms to opt out of receiving Iptor marketing communications. If you have trouble opting out, or if you wish to make us aware of any issues related to a third-party mailing, you may contact us directly through our inquiry form.

California Consumer Privacy Act (CCPA): The California Consumer Privacy Act of 2018 (CCPA) gives consumers more control over the Personal Information that businesses collect about data subjects and the CCPA regulations provide guidance on how to implement the law. This landmark law secures privacy rights for California consumers, including:

• The right to know about the Personal Information a business collects about data subjects and how it is used and shared;
• The right to delete Personal Information collected from data subjects (with some exceptions);
• The right to opt-out of the sale or sharing of data subjects Personal Information;
• The right to non-discrimination for exercising data subjects CCPA rights;
• The right to correct inaccurate Personal Information that a business has about data subjects; and
• The right to limit the use and disclosure of sensitive Personal Information collected about data subjects.

Businesses that are subject to the CCPA have several responsibilities, including responding to consumer requests to exercise these rights and giving consumers certain notices explaining their privacy practices.

We would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Our Company for copies of your personal data and to access it. We may charge you a small fee for this service. This right also entails the right to obtain from the controller confirmation as to whether or not personal data concerning the data subject is being processed.

The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete information you believe is incomplete.

The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: [email protected]. 

In your request, please make clear what Personal Information you would like to have changed, whether you would like to have your Personal Information that you have provided to us deleted from our database or otherwise let us know what limitations you would like to put on our use of your Personal Information that you have provided to us.

While most questions and issues related to access can be handled quickly, complex requests may take more research and time. In such cases, issues will be addressed, or you will be contacted regarding the nature of the problem and appropriate next steps, within thirty days.

You may request to review, correct, update, suppress, or otherwise modify any of your Personal Information that you have previously provided to us through the Channels, or object to the use or processing of such Personal Information by us. You can update or delete your Iptor profile and related Personal Information at any time. To change this information, please fill out an inquiry form. If you have privacy concerns about your Personal Information, please contact us through our inquiry form. You can also email us directly on [email protected].

In your request, please make clear what personal Information you would like to have changed, whether you would like to have your personal Information that you have provided to us deleted from our database or otherwise let us know what limitations you would like to put on our use of your personal Information that you have provided to us.

While most questions and issues related to access can be handled quickly, complex requests may take more research and time. In such cases, issues will be addressed, or you will be contacted regarding the nature of the problem and appropriate next steps, within thirty days.

Iptor will retain your Personal Information for as long as your account is active; as needed to provide you products or services; as needed for the purposes outlined in this policy or at the time of collection; as necessary to comply with our legal obligations (e.g., to honor opt-outs), resolve disputes, and enforce our agreements; or to the extent permitted by law.

At the end of the retention period, Iptor will delete your Personal Information.

Iptor uses some third parties to administer a limited set of Iptor advertisements on third party electronic channels. No Personal Information is provided to the advertisers as part of this process, but aggregate profile information, such as user community, may be used in the selection of advertising to make sure that it has relevance to the user. On some banner ads, an embedded pixel may be present, and while it does not associate with a cookie or other Personal Information, it may return session connection information that allows advertisers to better determine how many individual users have clicked on the ad banner.

Iptor also may participate in third party advertising networks that use other information they collect on our behalf to show you Iptor related advertisements that are tailored to your individual interest on third party sites. This technique includes retargeting, contextual or behavioral advertising. Any retargeting or behavioral advertisement placed on our behalf will contain information on or near it that informs you about the ad network and how to opt-out of viewing such advertisements, or you may also opt out directly with the ad network vendor. To learn more and to opt out, visit http://www.networkadvertising.org/choices/ or http://www.aboutads.info/choices/.

Please note that opting out does not mean that you will stop receiving ads. It means that you will stop receiving ads that have been targeted to you based on your visits across non-affiliated websites over time. If you delete cookies, change computers, or use another operating system, you will need to opt-out again.

The security of your Personal Information is very important to Iptor. We use physical, electronic, and administrative safeguards that are designed to protect your Personal Information from loss, misuse and unauthorized access, disclosure, alteration, and destruction.

In addition, Iptor uses standard security protocols and mechanisms to exchange the transmission of sensitive data. In case you enter sensitive Personal Information, we might encrypt it using secure socket layer (SSL) technology for security reasons. 

If your Personal Information is acquired, or is reasonably believed to have been acquired, by an unauthorized person and applicable law requires notification, Iptor will notify you and the relevant supervisory authority without delay by e-mail. Iptor will give you notice promptly, consistent with the reasonable needs of law enforcement and/or Iptor to determine the scope of the breach and to investigate and restore the integrity of the data system.

Iptor is a global corporation with operations in over 20 nations and has developed global data practices designed to assure your Personal Information is appropriately protected. Please note that your Personal Information may be transferred, accessed, and stored globally as necessary for the uses stated above in accordance with this policy. By using the Channels, you consent to the transfer of information to countries outside of your country of residence, which may have different data protection rules than those of your country.

If personal data is transferred outside the EU, We will ensure that the receiving country provides an adequate level of data protection. Iptor implemented appropriate safeguards, such as using standard contractual clauses.

Iptor Supply Chain Systems AB in Sweden is technically the Data Controller according to GDPR terminology and there exist Data Processing Agreements “DPA” with all Iptor affiliates and third parties which then act as Data Processors.

We ask that you do not send us, and you do not share any sensitive Personal Information (e.g., Social Security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, criminal background, or trade union membership).

See all the information here: https://iptor.com/privacy-policy-applicants/

Our Company website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website (third party or group website), you should read their privacy policy.